Contacts FAQs

  • How do I contact the DFCS Call Center to report a change?
    Medicaid members may call 877-423-4746 or go online at to report changes.
  • If I have a question about my Medicaid application who should I contact?
    Once you apply for Medicaid your Medicaid application will be assigned to a Medicaid Eligibility Specialist to complete and make an eligibility determination. You may check the status of your application by going online at or calling 877-423-4746. You should always make notes of your inquiries and to whom you have spoken.
  • Is there an general contact list?
    Yes, please see Phone Numbers and Links contact list.