Announcements

Third-Party Vendors for HHCS - Posted 6/18/26

EVV implementation for HHCS Providers will begin soon. Please continue to check the EVV website and communications from DCH for updates.

New Customer Support Resources - Posted 1/7/26

The Georgia EVV Program has updated its customer support contact information.

EVV Customer Support number is 1-833-483-5587. Be sure to visit the newNetsmart Support Portal - NetsmartCONNECT  — for 24/7/365 support, ticket submissions, FAQs, and training materials. The website link for the Mobile Caregiver+ EVV Provider Portal is https://evv-dashboard.mobilecaregiverplus.com/auth/login.

GAMMIS EVV Billing Exception - Posted 7/21/22

There is one (1) remaining exception to the January 1, 2022, EVV mandatory claims deadline. Only providers with a claim type tied to an open “Tier 2” (or higher) ticket with Netsmart can submit that specific claim type directly to GAMMIS. Providers submitting claims through GAMMIS without an open Tier 2 (or higher) ticket are subject to Corrective Action, which may include denied claims payments or termination from the EVV Program. If you have questions or concerns about whether the remaining exception applies to one of your claims, please reach out to [email protected].

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