Georgia Electronic Visit Verification (EVV)

Electronic Visit Verification (EVV) is a technology that automates the gathering of service information by capturing time, attendance and care plan information entered by a home care worker at the point of care. EVV gives providers, care coordinators, and DCH access to service delivery information in real-time to ensure there are no gaps in care throughout the entire course of the service plan. The technology helps to reduce the occurrence of fraud in-home care delivery by removing the elements most closely associated with improper record keeping including paper timesheets and manual billing.

At a minimum, EVV electronically verifies the:

  • Type of service performed;
  • Individual receiving the service;
  • Individual providing the service;
  • Date the service was provided;
  • Location of service delivery; and
  • Time the service begins and ends.

Why is Georgia implementing EVV?

In December 2016, Congress enacted the 21st Century Cures Act which requires states to implement EVV for Medicaid-financed Personal Care Services and Home Health Care Services by January 1, 2020 and January 1, 2023, respectively, to avoid a reduction in federal Medicaid funding. The Act contributes to Georgia Medicaid’s mission of providing access to affordable, quality health care services for Medicaid members.

GOOD NEWS!!! Georgia DCH is finally resuming EVV implementation activities. We have streamlined an implementation approach, selected Conduent in partnership with Tellus as our EVV vendor and established a Go-live date of July 1, 2021. Download this pdf file.Click here to read the full announcement.  

Good Faith Effort Exemption (GFE) Request - The Cures Act includes a provision that allows states to delay implementation of EVV for up to one year if they can demonstrate they have made a good faith effort to comply with EVV requirements and have encountered unavoidable delays. DCH submitted a GFE Request Form on behalf of the State of Georgia and CMS has granted approval! The GFE approval extends the final deadline for implementing EVV for Personal Care Services to January 1, 2021, and Home Health Services by January 1, 2023. While Georgia will miss this January 1, 2021 implementation deadline and incur incremental Federal Medical Assistance Percentage (FMAP) penalties, DCH is committed to working with Members, Providers, and vendors to meet training needs and implement a quality solution as quickly as possible.

For more information regarding the GFE approval, click Download this pdf file.HERE .

Learn more about EVV by watching this short video!


Where can more information be found about Georgia's EVV Implementation?

You can find more details about our EVV implementation along with some printable material to share within the Medicaid community by clicking either of the following links:

Click here for member/member advocacy group information.

Click here for information for service providers.

Also, to receive more news and alerts about our efforts towards a successful EVV implementation here in Georgia, you can:

Sign up to receive notifications of upcoming activities and procurement updates.