Georgia Families® Frequently Asked Questions (FAQs)

Check back soon for more FAQs regarding the Georgia Families® procurement, forthcoming operational changes, and state readiness activities!

  • Have questions about the procurement or NOIA?

    DOAS is managing all responses to the NOIA for the Medicaid Managed Care Services – Georgia Families and Georgia Families 360°  contracts until further notice. All questions regarding the procurement process should be directed to the DOAS issuing officer, Matt Carter, at [email protected]. 

  • Want to request procurement records?

    All open records requests should be submitted via the DOAS Records Management Portal for responsive procurement records for eRFP #41900-DCH0000133. For technical assistance with the records management portal, please use the contact information below:

    Monday thru Friday 8 a.m. to 5 p.m. EST

    Phone: (404) 902-5630

    Email: records.support @doas.ga.gov

  • Have questions about operational changes or state readiness activities?

    All feedback and questions regarding expected operational changes and readiness activities as they relate to the NOIA should be directed to be dedicated Georgia Families® program mailbox at [email protected]. Information about expected operational changes and upcoming  state readiness activities will be provided as they become available . 

  • When will details about operational changes and readiness activities be provided?

    Information about expected operational changes and upcoming state readiness activities will be provided as they become available. Check the Georgia Families® – Latest News tab often for important updates and resources.